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Demo for UpSell REC, Inc. was hired by a company to help improve customer service performance and to add outbound marketing to the list of services they provide for their clients. REC, Inc. sent out a team of four consultants to provide a full array of services including training, implementing the S.A.V.E program, re-structuring agent commission plans, hiring agents, creating offers for the outbound marketing campaign, and developing the management team. REC, Inc. spent more than a year advising and implementing new strategies to ensure this entity developed and grew. Our methods contributed to the overwhelming success of this company in meeting all of their pre-determined sales goals. REC, Inc. was hired to fix club conversions in an IVR platform. We wrote and developed new compliant language, rebuttals, and a transition statement that eventually more than doubled the close rate on the sales calls. REC, Inc. was hired to review a script for a weight loss nutraceutical company whose current campaign was underperforming. |
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